Terms & Conditions

Welcome to Neighbourhood Good. By accessing our website and purchasing from us, you agree to be bound by the following Terms & Conditions.

1. Who We Are

Neighbourhood Good is an online retailer offering carefully curated body care, self-care and lifestyle products designed to bring a little good into everyday life.

Throughout this website, the terms “we”, “us” and “our” refer to Neighbourhood Good.

2. Independent Retailer

We carefully source and resell a selection of branded products.

Neighbourhood Good operates as an independent retailer and is not affiliated with, endorsed by, or officially connected to any brand displayed on this website unless expressly stated otherwise.

3. Products & Availability

All products are offered subject to availability.

We reserve the right to:

• Limit product quantities
• Discontinue products at any time
• Update product descriptions without prior notice

While we strive to ensure all information is accurate, we cannot guarantee that product descriptions, images, pricing or other content will always be free from errors.

4. Pricing

All prices displayed on our website are listed in South African Rand (ZAR).

Prices:

• May change without notice
• Exclude delivery charges unless specifically stated

5. Orders

We reserve the right to refuse, cancel or limit any order where:

• A product is unavailable
• A pricing or listing error has occurred
• Fraudulent or unauthorised activity is suspected

Should an order be cancelled after payment has been received, a full refund will be processed.

6. Delivery

We currently deliver throughout South Africa.

Delivery timeframes are estimates only and may vary depending on location, courier schedules and external circumstances.

Neighbourhood Good cannot be held responsible for delays caused by third-party courier providers.

Risk and ownership of goods pass to you once delivery has been completed.

7. Use of Our Website

By using this website, you agree not to:

• Use the website for unlawful purposes
• Copy, reproduce or distribute content without permission
• Interfere with or disrupt website functionality

8. Intellectual Property

All content, branding, graphics, logos and imagery belonging to Neighbourhood Good remain our intellectual property unless otherwise stated.

All third-party trademarks, logos and brand names remain the property of their respective owners.

9. Product Use & Care

Products purchased from Neighbourhood Good are intended for personal use only.

Customers are responsible for:

• Reading and following all product instructions
• Reviewing ingredient information for allergies or sensitivities

10. Limitation of Liability

To the fullest extent permitted by law, Neighbourhood Good shall not be liable for:

• Indirect, incidental or consequential damages
• Skin reactions, allergies or sensitivities
• Loss resulting from misuse of products

11. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa, including the Consumer Protection Act where applicable.

12. Contact Us

Should you have any questions regarding these Terms & Conditions, please contact us:

Email: sales@neighbourhoodgoods.co.za
Phone / WhatsApp: 064 656 6087